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Understanding mental health

Quantitative research
Video based open-ends
Agile qualitative research
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Background and Objectives

A mental health organization wanted to understand the current state of mental health awareness and attitudes towards seeking help among adults (ages 19-45). The objective was to identify opportunities to improve mental health outcomes among this demographic.

Research Methodology

The study utilized a mixed-methods approach, including a survey and one on one interviews using Enumerate AI’s proprietary methodology. The survey included questions about mental health awareness, stigma, and attitudes towards seeking help.


The survey found that while a majority of recognize the importance of mental health and rate their mental health between average and excellent, many have seen a therapist in the past. Over 1/3rd of respondents reported that they sleep for 6 hours or less.

One on one interviews revealed that respondents feel overwhelmed by the number of resources available and are unsure where to turn for reliable information. Participants also cited a lack of diversity in mental health professionals as a barrier to seeking help, with many expressing a preference for providers who share their cultural background.

Conclusions and Recommendations

Based on the findings, the organization recommended several strategies to improve mental health outcomes among people. These included increasing awareness of mental health resources, addressing stigma through targeted campaigns and education, and increasing diversity in the mental health workforce.

Specific recommendations included developing an online portal to centralize mental health resources and information, partnering with community organizations to increase outreach to underserved populations, and providing training and incentives for mental health professionals to increase diversity in the field.

Highlights / Excerpt from the research


What do you understand by mental health?


The responses to the survey question "What do you understand by mental health?" suggest that mental health is a serious issue that affects individuals' well-being and can manifest in various ways such as depression, anxiety, and self-harm. Some respondents have personal experience with mental illness, either through themselves or their family members. Taking care of one's mental health is important and can be achieved through various means such as meditation, exercise, and seeking professional help. However, there is a lack of understanding and consideration for mental health among some individuals.

Overall Themes (Associated sentiments)

Depression 54%
Lack of understanding 54%
Medication 49%
Exercise 49%

“Given in terms of prioritisation order”


I know a lot about mental illness because it comes in my family. My mother has depression. My sister has a spinal cord. My nephew has schizophrenia. I have anxiety, pedicatags. I know a lot about mental illness.


Okay, I understand very much about mental health because I myself am diagnosed with bipolar. And I do see a psychiatrist for that, and I've had it like most of my life, but I wasn't really diagnosed with it until 10 years ago. But, you know, I do have days that I feel like out of touch. I don't hear voices, but I do feel different. I've always felt different. But my medications do work very well.

Positive Sentiment
Negative Sentiment
Neutral Sentiment
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